ISO 9001:2015 - Quality Management System
ISO 9001 is the name given to the globally acknowledged standard for managing a business in the most productive way possible. This standard aims to improve the business processes that create and control the products and services by suggesting systematic control of activities so that the requirements and expectations of customers are met each time. A business that adopts this standard successfully is awarded the ISO 9001:2015 certificate by the International Organization for Standardization.
This Quality Management System applies to all types of organizations. It doesn’t matter what size they are or what they do. It can help both product and service oriented organizations achieve standards of quality that are recognized and respected throughout the world.
The certification is based on eight fundamental quality management principles including Customer Focus, Involvement of People, System Approach to Management, Leadership, Continual Improvement, Process Approach, Factual Approach to Decision Making, and Mutually Beneficial Supplier Relationships.
Benefits of QMS (ISO 9001:2015) Certification:
- An edge over competitors who do not have a system in place.
- Provides a transparent and systematic approach for continual improvement in the performance of the organisation.
- Employee motivation.
- Higher customer satisfaction levels
- International acceptance.
- Establishes a brand image for the organisation.
- Increase in productivity and efficiency
- Reduction of all types of wastages & Cost reductions
- On time delivery
- Improved communications, morale and job satisfaction
- Competitive advantage and increased marketing and sales opportunities.
