What is ISO 9001:2015 Certification?
ISO 9001:2015 is known as Quality Management System
(QMS) applicable to any organization regardless of its type, size, or
complexity of processes in all types of business sectors. It can help both product and service oriented organizations achieve
standards of quality that are recognized and respected throughout the world.
ISO 9001 is the name given to the globally
acknowledged standard for managing a business in the most productive way
possible. This standard aims to improve the business processes that create and
control the products and services by suggesting systematic control of
activities so that the requirements and expectations of customers are met each
time. A business that adopts this standard successfully is awarded the ISO
9001:2015 certificate by the International Organization for Standardization.
It is based on the
following Seven quality management principles:
Why ISO 9001 (QMS) certification is important for your organization?
Customers are increasingly becoming quality conscious
and they want to know up front that your business will meet their needs. In
order to keep customers and to keep them
satisfied, your product or service must meet their requirements. ISO 9001
provides a framework for taking a systematic approach to managing your business
processes to meet those requirements.
ISO 9001 Certification (Quality Management
System) demonstrates your commitment to quality and customer satisfaction.
Implementing a Quality Management System will help you enhance customer
satisfaction, achieve consistency, and improve internal processes. It can
minimize the risk that customer expectations are not met.
What are the benefits of ISO 9001 (QMS) certification?
- An edge over competitors who do not have a
system in place.
- Provides a transparent and systematic approach
for continual improvement in the performance of the organization.
- Higher customer satisfaction levels
- International acceptance.
- Establishes a brand image for the
- Increase in productivity and efficiency
- Reduction of all types of wastages & Lessens
- Improved communications, morale and job
- Competitive advantage and increased marketing
and sales opportunities.
Who can acquire ISO 9001 (QMS) certification?
ISO 9001:2015 Quality Management System (QMS) is applicable
to any organization – irrespective of their size or geographical location. One
of the major strengths of ISO 9001:2015 Quality Management System (QMS) is its
wider appeal for all types of organizations. Because it focuses on processes
and customer satisfaction rather than procedures, it is equally applicable to
service providers as well as manufacturers.
What is the validity of ISO 9001 certificate?
The cycle of the certificate is valid for 3 years
from the date of certification, subject to the successful conduct of
surveillance audits before completion of the 1st & 2nd year